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Terms & Conditions

Return Policy

786 CENTRE offers a 7 days return policy on selected items based on manufacturer return policies. For further information not listed, please contact your 786 CENTRE account manager on 01254 261676 or e-mail our Returns Department

All products returned to 786 CENTRE Must be 100 percent complete, contain ALL original boxes and packing materials, have original UPC codes on the manufacturer boxes, contain all manuals, blank warranty cards and other accessories and documentation provided by the manufacturer.

You are responsible for shipping charges on returned items.

786 CENTRE strongly recommends you fully insure your return shipment in case it is lost or damaged and you use a carrier that can provide you with proof of delivery for your protection.

If merchandise arrives damaged:  Please notify us within 3 working days of arrival, on 01254 261676 or email us, If you do not notify us within 3 working days our regular return policy will override any claim of damage, and will fall under all current manufacturer restriction.

DEFECTIVE items returns can be returned directly to 786 CENTRE, 46 Warrington St, Blackburn, BB1 5PW.  Within 10 days from the invoice date, at 786 CENTRE discretion for: credit, replacement, exchange or repair

NON-DEFECTIVE returns can be accepted directly by 786 CENTRE within 14 days from the invoice date, at 786 CENTRE discretion for: credit, exchange. All NON-DEFECTIVE returns are subject to a 20 percent restocking fee

786 CENTRE reserves the right to authorize product returns beyond 7 days from the invoice date. Original shipping charges are not refunded on returned items. Customers are responsible for all shipping charges back to 786 CENTRE on returned items, and 786 CENTRE will pay the shipping charges on the replacement or exchange item(s) going back...

We are unfortunately unable to accept any returns of Open Books, Attar and perfume, CD's, DVD's & sale item's, due to the nature of the products. These items maybe replaced only with the exact same item in the instance of a manufacturing fault.